Shipping & Returns

Domestic shipping:

Most orders are shipped out within 1 -2 business days. There are some times however that a specific part has to be ordered and in this case there would be a slight delay in the shipment of the item.

Generally items that weigh under 1 lb. and are small are usually shipped via USPS First class mail / parcel post. Items that weigh over a pound are Shipped via USPS Priority mail.

All static sensitive items come packaged in anti-static bags.

International Shipments

International orders are welcome. Small items and or items weighing 1 LB or less are shipped via international  first class mail (tracking is not available on most first class international items.) so if you want to be able to track an international order please select the international priority mail shipping option when checking out. Larger items or items weighing over 2 Lb will be shipped via USPS priority mail.

Shipping time on international orders vary,depending on the destination country

Standard appx ETOA for first class is within 6 - 12 business days from the date of shipment (Not including any time it is held in customs)

Standard appx ETOA for International USPS priority mail is 5 - 9 Business days (Not including any time it is held in customs)



Return Policy

We are committed to your satisfaction and if you are not completely satisfied with your purchase you can return it for a Refund / Exchange .

There are different reasons you might want to return your item and we offer these return options:

  • You don't want the item. In this case please contact us for an RMA number in order to process the item for a refund. We must be notified within 3 days from when you received the item that you want to return it for a refund , failure to do so may result in us denying the refund request. This type return is subject to a 15% restocking fee. Initial shipping fees are non-refundable. Return shipping fees are on the buyer.
  • An item arrives DOA (dead on arrival) : In this case please contact us for an RMA number in order to process the item for a refund. We must be notified within 5 days from when you received the item that the item is defective, failure to do so may result in us denying the refund request. We will retest the item and if it is found to be DOA , if we have the item in stock we will send you an exchange. In the event we don't have the item in stock we will offer you a full refund. Items that are returned for the reason of being defective and are found to be in working condition will be subject to a 15% restocking fee. Return shipping will be covered by us retroactively and if the product is found to be DOA we will credit you for the return shipping.
  • Item fails during the warranty Period In this case please contact us for an RMA number in order to process the item for a refund. We will retest the item to make sure that it is not another part that may be causing the issue.In the event it is found to be DOA , if we have the item in stock we will send you an exchange. In the event we don't have the item in stock we will offer you a full refund. Items that are returned for the reason of being defective and are found to be in working condition will be subject to a 15% restocking fee. Return shipping in this case is covered by the buyer.
  • For all returns you will need to contact us to request an authorization number. Be advised that numbers and specific RMA information are issued by email only. Unauthorized and unmarked returns will not be accepted.
  • All returns must be shipped back in the same conditions as they were originally shipped i.e. Safe and secure packaging. Failure to do so may invalidate both the RMA and the warranty.
  • All returns must include any cables, driver disks or any other accessories provided with the order unless otherwise authorized.

  • Remember to take note of your RMA number. You will need it as a reference.
  • To request an RMA form please click HERE
Order cancellations may be subject to a 5% restocking fee, so please keep this in mind prior to placing your order
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